Terms and Conditions

MALBELLAUNITEDSTATE ONLINE STORE

1. General Information

Welcome to the official Malbella store, dedicated to offering high-quality hair care products for women who seek to care for their hair with love and excellence. These terms and conditions govern the use of our website, purchases made, and services offered. By accessing and purchasing from  www.malbellaunitedstate.com you agree to the following terms.

2. Products

All products sold by Malbella have been carefully selected, tested, and approved to guarantee their quality and effectiveness. However, each hair type and scalp may react differently. We recommend performing a patch test before fully applying any product.

3. Pricing

All prices are expressed in U.S. dollars (USD) and include applicable taxes unless otherwise indicated. Malbella reserves the right to change prices, promotions, and availability without prior notice.

4. Purchase Process

  • Purchases are made exclusively through the official website.

  • Once your order is confirmed, you will receive an email with the order details.

  • Payments can be made via credit cards, debit cards, or authorized payment platforms.

  • Product availability is subject to stock at the time of purchase.

5. Shipping

We ship to the United States and selected international countries.

  • The estimated delivery time varies depending on the customer’s location and will be informed during the checkout process.

  • Malbella is not responsible for delays caused by external factors such as customs, carriers, or force majeure events.

  • The shipping cost will be calculated at checkout before payment is processed.

6. Returns & Exchanges

  • We only accept returns if the product arrives damaged or defective.

  • Claims must be made within 7 calendar days after receiving the order by sending an email to malbisventas@gmail.com with evidence (photos and description).

  • We do not accept returns due to dissatisfaction with results, as every hair type is different.

  • The customer will bear the return shipping costs unless the error is attributable to Malbella.

7. Product Usage

Our products are intended for external cosmetic and hair care use only.

  • If irritation, redness, itching, or any adverse reaction occurs, discontinue use and consult a specialist.

  • We do not recommend using Malbella products on individuals under 12 years old without adult supervision.

8. Intellectual Property

All information, images, trademarks, descriptions, and materials on this website are the property of Malbella and are protected by copyright laws. The use, reproduction, or distribution, in whole or in part, is not permitted without prior written authorization.

9. Data Protection

Malbella guarantees the confidentiality of customer data.

  • The data will only be used for order management and commercial communication related to the store.

  • We do not share your information with third parties unrelated to the operation.

10. Liability

Malbella is not responsible for direct or indirect damages resulting from the use or misuse of the products. Each customer is responsible for reading the usage instructions and following the warnings.

11. Modifications

We reserve the right to update or modify these terms without prior notice. We recommend reviewing them periodically.

12. Contact

For inquiries, questions, or claims, you can contact us at:
hello@malbellaunitedstate.com

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